PRIVACY POLICY
Last Updated: 2/9/2026
Introduction
Opscotch (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our software, tools, automations, and communications.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Information You Provide to Us
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Business name
Email address
Phone number
Billing and payment information
Account login credentials
Messages, form submissions, and support requests
Business data provided during onboarding or service delivery
2. Automatically Collected Information
When you visit our website or use our services, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on site
Referring URLs
Usage data and interaction logs
This data helps us improve performance, security, and user experience.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Analyze website traffic
Improve functionality
Track conversions
Support marketing and advertising efforts
You may disable cookies through your browser settings, but doing so may affect functionality.
How We Use Your Information
We use collected information to:
Provide and manage our services
Deliver automation, websites, reputation management, and authority-building services
Communicate with you regarding your account or inquiries
Send transactional or service-related messages
Improve our offerings and internal operations
Comply with legal obligations
Prevent fraud, abuse, or misuse of our platform
Communications (Email & SMS)
By submitting your information, you consent to receive:
Service-related emails
Support communications
Account notifications
SMS messages related to onboarding, updates, or service delivery
Message and data rates may apply.
You may opt out of non-essential communications at any time.
SMS Opt-In & Mobile Messaging
By providing your mobile phone number and explicitly opting in, you consent to receive SMS (text message) communications from Opscotch. These messages may include appointment confirmations and reminders, service-related notifications, account updates, and promotional or informational messages related to Opscotch services.
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP.
For help, reply HELP or contact us at [email protected] or +1 (856) 452-8629.
Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.
Mobile information may only be shared with service providers or vendors that assist in delivering our messaging services (such as SMS or telecommunications providers), and solely for operational purposes.
Sharing of Information
We do not sell your personal information.
We may share data only with:
Trusted third-party service providers (hosting, payment processors, analytics, automation tools)
Platforms required to deliver contracted services
Legal authorities when required by law or to protect our rights
All partners are required to maintain appropriate confidentiality and security standards.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to:
Fulfill the purposes outlined in this policy
Meet legal, accounting, or contractual requirements
You may request deletion of your data, subject to applicable laws and contractual obligations.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request corrections
Request deletion
Withdraw consent
To exercise your rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our services constitutes acceptance of the updated policy.
Contact Information
For questions or concerns regarding this Privacy Policy:
